Survey, conducted in October 2024, Reveals Outstanding User Satisfaction in 2024
Following our recent recognition in G2’s Top Performers Report 2024, we’re thrilled to share the results of our latest customer satisfaction survey. The findings demonstrate an exceptional level of user satisfaction, with an impressive 82% of users rating Scrubby.io at 4 or 5 out of 5 stars. This remarkable achievement reinforces our position as a leading risky email validation service provider.
Exceptional User Satisfaction: Breaking Down the Numbers
The statistics paint a clear picture of user satisfaction:
- 47% of users awarded us a perfect 5-star rating
- 35% gave us 4 stars
- Consistent high ratings across different user segments gives us the overall 4.4 / 5 rating
“Great team, fast response times and I have booked many calls by validating risky leads I would have otherwise binned,” shared a daily user who gave us a perfect score. This kind of feedback validates our commitment to providing not just a service, but a valuable business tool that directly impacts our clients’ success.
Risky and Catch-all Validation: Setting the Industry Standard
As highlighted in our recent article about excluding risky contacts, proper email validation is crucial for successful email marketing campaigns. The recent survey results confirm that our risky and catch-all email validation capability stands out as the most valued feature among email marketers. This specialized service helps businesses:
- Salvage up to 70-80% of potentially risky emails
- Significantly expand usable contact databases
- Improve email deliverability rates
- Enhance overall campaign performance
A satisfied customer who uses our platform weekly noted: “Using it to validate catch-alls. Some other validation tools also detect spam-traps. Spam-trap identification additionally could be useful to protect our sending domains.” This feedback aligns perfectly with our mission to provide comprehensive email validation solutions.
Robust Integration Ecosystem
Our commitment to seamless integration has paid off, with users particularly praising our API integrations with various data and outreach tools. These integrations enable:
- Smooth workflow automation
- Enhanced productivity
- Reduced manual intervention
- Better data management
Multiple users gave perfect scores for both our data tool and outreach tool integrations, highlighting the versatility and effectiveness of our platform in different business contexts.
Impressive Validation Success Rates
The survey revealed compelling statistics about our validation effectiveness:
- Users report 50-80% successful validation rates for risky or catch-all emails
- Consistent performance across different industry sectors
- High accuracy in email verification
- Reliable results for both B2B and B2C businesses
Strong User Loyalty and Advocacy
The survey showed impressive user loyalty metrics, with many users eager to recommend Scrubby.io to their professional network. One daily user emphasized, “No suggestions. Great team, fast response times,” before giving us the highest possible recommendation score.
This level of advocacy speaks to the trust we’ve built within our user community and the reliable results we consistently deliver.
Usage Patterns and Business Impact
The survey provided interesting insights into how businesses utilize our service:
- Daily users report the highest satisfaction rates
- Weekly users appreciate the flexibility of our platform
- Monthly users value the cost-effectiveness of our service
- Occasional users praise the ease of use and reliable results
Future Innovations and Improvements
While the survey results are overwhelmingly positive, we’re committed to continuous innovation. Based on user feedback, we’re evaluating several exciting features:
- Enhanced Integration Capabilities, i.e additional CRM integrations and expanded API functionality.
- Performance Optimizations, i.e faster verification and improved real-time validation.
- Advanced Features, i.e expanded validation capabilities and additional data enrichment options.
- User Experience Enhancements, i.e more detailed analytics and enhanced user documentation.
Industry Recognition and Growth
This latest survey adds to our growing list of achievements in the email validation industry. Following our recognition in G2’s Top Performers Report, these results further cement our position as a trusted leader in email validation services.
Conclusion
The outstanding survey results confirm our commitment to excellence in email validation services. With an 82% satisfaction rate, glowing testimonials, and consistent high performance across all metrics, Scrubby.io continues to lead the way in helping businesses maintain clean, effective email lists for their outreach campaigns.
Our users’ success stories and high satisfaction rates motivate us to keep pushing the boundaries of what’s possible in email validation. As we continue to evolve and improve our services, we remain focused on our core mission: providing the most reliable, efficient, and user-friendly email validation service in the industry.
Want to learn more about email validation best practices? Check out our other blog articles for expert insights and tips on maximizing your email marketing effectiveness.
